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Shipping Info

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

 

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full gram.

 

Order Processing:  Most orders are shipped within 24 hours, except on Sunday, but no guarantees can be made. Orders placed on Saturday after 10:00 AM Eastern Standard Time will be shipped on the following Monday, with the exception of federal holidays. We will try our best to get them out as soon as possible

 

Customs, Duties, VAT:  Some countries will impose fees and taxes on shipments. These fees are not included in the shipping fee you pay at My Custom Vapes LLC and are additional fees charged by your country or carrier. These fees are your responsibility to pay as we have no control over what is charged or how to pay them. 

Missing and Delayed shipments:  We try and ship packages as quickly as possible but once the package leaves our facility, we have no control over: how the carrier routes the package, delays caused by customs or lost packages. We can work with you to help resolve issues AFTER you have called the carrier to find out as much informtion about the delay as possible. USPS does not provide tracking information for Priority or First Class parcels to international destinations.

All items are shipped from zip code 45342